Withdrawal and Refund Policy and Procedures

Withdrawal before the course commences:
Any tuition or course fees paid will be refunded in full provided that Auckland Hotel and Chefs Training School has been notified before the commencement of the programme.

Withdrawal by the trainee within eight days of the start of the course:
Students withdrawing from the course within eight days of the start date will receive a full refund of all course fees made by them less a processing and administration fee of $500.00, or 10% of the course cost, whichever is the lesser amount.

Withdrawal by the trainee after eight days from the start of the course:
No refunds are provided after the first eight days of the course, but the Managing Director has discretion to waiver this forfeiture in part or in whole where special circumstances warrant.

Cancellation of training by Auckland Hotel and Chefs Training School:
Auckland Hotel and Chefs Training School reserves the right to cancel training courses prior to the course commencement due to insufficient demand, unavailability of suitable training staff or facilities or similar major problems. In all cases enrolled trainees will be offered alternative training dates or a refund.

Student Fee Protection:
Provision has been made with the Bank of New Zealand, by way of bond of protect students claims against the Auckland Hotel and Chefs Training School in the event of liquidation or receivership.

In this unlikely event students should contact the school’s auditors, regarding any claims: Mabee Halstead and Kiddle, 70 Shortland Street, Akl.